Clinical workflow infrastructure · Workers' comp AI
Clinical intelligence that moves care forward.
PhyPal helps provider organizations turn fragmented patient information, complex medical evidence and administrative workflows into structured, coordinated clinical work — so physicians can spend more time on patients. Authorization software for the workers' comp RFA, clinical evidence AI for QME and IME record review, and intake and outcomes workflows on one platform.
For physicians
More time for medicine.
Reduce the administrative and information burden surrounding clinical work. PhyPal helps make the information physicians need more complete, structured, visible and usable.
For patients
Less friction, faster recovery.
When clinical information and administrative workflows move more reliably, patients spend less time caught between disconnected processes.
Four capabilities, one platform
Clinical workflow infrastructure for provider organizations.
Clinical workflow infrastructure begins with Intake Intelligence for structured history and guided digital workflows, continues through evidence infrastructure for clinical records and RFA automation for treatment authorizations, and closes the loop with outcomes optimization using AI. Start with one workflow; integrate around the systems your team already uses.
Intake Intelligence
Understand the patient before the encounter begins. Structured history, symptoms, function and treatment context captured through guided digital workflows.
Explore intake intelligence02Evidence Infrastructure
Make complex clinical evidence usable — and traceable. Submitted medical and legal records become structured, source-traceable, physician-ready evidence.
Explore evidence extraction for IME/QME03Authorization Orchestration
Move treatment requests forward without losing visibility. The authorization lifecycle coordinated from clinical order through determination and status return.
Explore RFA automation04Outcomes Optimization
Close the loop after treatment. Adherence, function, symptoms and response tracked so the care team can see what happened after treatment was ordered.
Explore outcomes optimization with AIWorkers' Compensation
Workers' comp software for the RFA and the medical-legal record.
Move treatment forward. Make evidence trustworthy. Workers' Compensation care crosses provider systems, authorization teams, adjusters, utilization review, peer reviewers, records and forms. Every handoff is a chance for delay or lost visibility. PhyPal focuses on the workflows around the physician — not replacing the physician.
Authorization Orchestration
RFA automation and RFA tracking from treatment order to determination, with the status returned to the provider workflow.
RFA software for California providersEvidence Infrastructure
Not medical record review. A defensible evidence layer — medical chronology, evidence extraction and provenance — for QME, AME and IME work.
QME and IME record review supportWhat physicians are saying
Built with physicians, in their workflows.
PhyPal has facilitated the collection of data, making my work faster and easier allowing me to spend my time analyzing the problems and communicating directly with the patients.Richard Jimenez, MD — RheumatologyFounding member of The Seattle Arthritis Clinic; Clinical Associate Professor of Medicine, University of Washington
PhyPal has allowed me to spend more high-value time with my patients. This allowed me to reduce many manual and often tedious office functions and processes.Leslie Kim, MD — Orthopedic SurgeryChair, Orthopedic Surgery Department, Mills-Peninsula Hospital; past President, California Orthopaedic Association
Research proof
We believed in measuring outcomes before AI became a headline.
A predecessor PhyPal/Snapcare smartphone application was evaluated in a randomized controlled trial of 93 patients with chronic low back pain. The study, published in European Spine Journal in 2018, found that the app group experienced a significantly greater decline in disability over 12 weeks.
European Spine Journal · 2018
Smartphone app in self-management of chronic low back pain: a randomized controlled trial
Chhabra HS, Sharma S, Verma S. Eur Spine J. 2018;27(11):2862–2874.
Why PhyPal
Built from healthcare operations. Expanded by modern AI.
PhyPal's experience predates today's generative-AI wave. Our team has built healthcare applications for medical practices and payers and has worked across complex clinical and administrative workflows. Today, we combine structured clinical logic, deterministic validation, workflow automation, APIs, provenance and AI according to the problem being solved.
worked with across provider workflows
processed across clinical workflows
supported through PhyPal-powered experiences
Both sides of the transaction
Our engineering and operations team has worked on billing and revenue cycle, bill review, UR operations, authorizations and clinical documentation — on projects beyond PhyPal.
Deterministic where it matters
Rules and validation constrain critical steps; AI is applied where it adds leverage.
Integration-first
An orchestration layer inside the EHR and practice systems teams already use — not another portal.
FAQ
PhyPal, in plain terms.
What is PhyPal?
PhyPal is clinical workflow infrastructure for provider organizations. It combines deterministic workflow logic, integration and AI to handle the information and administrative work surrounding care: treatment authorizations (RFA automation and tracking), medical-legal evidence preparation (evidence extraction for QME, AME and IME evaluations), patient intake and outcomes follow-through. PhyPal has roots in Seattle, Washington and a peer-reviewed randomized controlled trial behind its approach.
Is PhyPal authorization software for California workers' compensation?
Yes. PhyPal's Authorization Orchestration is provider-side RFA software for the California DWC Form RFA: completeness validation, record assembly, submission, status tracking and return of the determination to the EHR. PhyPal is not a utilization-review organization.
Does PhyPal do medical record review for QME and IME evaluations?
PhyPal does not perform the review or write the report. Its Evidence Infrastructure is medical record AI that prepares the record — classification, medical chronology, clinical-element extraction, gap flags and page-level source provenance — so the physician's own QME, AME or IME review is complete, faster and defensible.
Who is behind PhyPal?
PhyPal was founded by Ranjeet Randhawa, a healthcare technology operator with 25 years across EMR development, revenue cycle, utilization-review and peer-review operations, and provider-side authorization workflows. The team includes healthcare operators, physicians and engineers who have worked on both sides of the provider–payer transaction.
Start with the workflow creating the most friction.
Whether the challenge is authorizations, complex records, patient intake or follow-through after treatment, PhyPal can begin with one workflow and integrate around the systems your team already uses.